Drive Logistics Excellence Within The Supply Chain

The logistics function often struggles to define and articulate its impact and true value to the broader organization. Aligning all dimensions of the function with the core principles of logistics success: improving customer service, delivering value for money, and growing knowledge and improving performance is key to integrate and optimize capabilities in the context of end-to-end supply chain processes. According to Gartner, “The maturity model for logistics excellence provides a framework for developing an organization’s logistics capabilities over five stages of maturity.”

At Accelogix, we believe supply chain leaders can use this model to:

  • Capture as-is maturity, assess the cost, risk or lost opportunities of the current situation, set direction, demonstrate progress and crystallize the challenges the company must overcome to reach and sustain higher maturity levels
  • Educate peers and cross-departmental groups to help them to better understand logistics implications of their decisions, help you to better understand their business needs and help everyone deliver supply chain value
  • Build the vision of what the organization’s “future state” logistics capabilities should look like in the context of the overall supply chain vision.
  • Implement a continuous improvement process that tracks overall global logistics network performance aggregated from granular functional metrics in line with the Hierarchy of Logistics metrics to better manage your maturity journey.

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*Gartner’s Five-Stage Maturity Model for Logistics Excellence, James Lisica, David Gonzalez, 7 March 2019.
** GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
*** This graphic was published by Gartner, Inc as part of a larger research document and should be evaluated in the context of the entire document.  The Gartner document is available upon request from